Assess the automation landscape and emerging technologies related to incident management Work closely with cross functional teams in monitoring the incident management process, request fulfillment processes, and end user engagement Carry out other relevant task as required by Support Lead and Systems & Support Manager Assist with research for specific technology projects

Assess the automation landscape and emerging technologies related to incident management Work closely with cross functional teams in monitoring the incident management process, request fulfillment processes, and end user engagement Carry out other relevant task as required by Support Lead and Systems & Support Manager Assist with research for specific technology projects

Oversee the execution of operational duties of Projects and Process Improvement Direct, coordinate, and oversee comprehensive quantitative analyses and in depth studies relating to operational functions, workflows, processes, and other business unit related issues Develop critical collaborative relationships/partnerships with key technical/non technical stakeholders to ga

Analyze, research and resolve problems and discrepancies related to member accounts/loans Assist members with submitting consumer/mortgage/equity loan, overdraft protection and credit card applications Counsel current and prospective members about Navy Federal's products and services Ensure cash and other negotiable instruments are handled properly Identify opportunities

Analyze, research and resolve problems and discrepancies related to member accounts/loans Assist members with submitting consumer/mortgage/equity loan, overdraft protection and credit card applications Counsel current and prospective members about Navy Federal's products and services Ensure cash and other negotiable instruments are handled properly Identify opportunities

Analyze, research and resolve problems and discrepancies related to member accounts/loans Assist members with submitting consumer/mortgage/equity loan, overdraft protection and credit card applications Counsel current and prospective members about Navy Federal's products and services Ensure cash and other negotiable instruments are handled properly Identify opportunities

Analyze, research and resolve problems and discrepancies related to member accounts/loans Assist members with submitting consumer/mortgage/equity loan, overdraft protection and credit card applications Counsel current and prospective members about Navy Federal's products and services Ensure cash and other negotiable instruments are handled properly Identify opportunities

Draft, review, and negotiate a variety of complex commercial contracts Establish acquisition strategy to include solicitation method, vendor selection process and/or justifications for sole/single source acquisition, the type of contract to be used for the acquisition, terms and conditions, requirements, milestones, etc. Provide advice to internal stakeholders on contract

1. Analysis and Research Investigate operational or business problems and propose solutions Ensure compliance with Navy Federal Credit Union ISD standards and best practices Solve business problems by defining the problem, interviewing stakeholders, identifying and evaluating alternatives, and presenting the findings Present complete and organized documentation of process

1. Analysis and Research Investigate operational or business problems and propose solutions Ensure compliance with Navy Federal Credit Union ISD standards and best practices Solve business problems by defining the problem, interviewing stakeholders, identifying and evaluating alternatives, and presenting the findings Present complete and organized documentation of process

1. Analysis and Research Investigate operational or business problems and propose solutions Ensure compliance with Navy Federal Credit Union ISD standards and best practices Solve business problems by defining the problem, interviewing stakeholders, identifying and evaluating alternatives, and presenting the findings Present complete and organized documentation of process

1. Analysis and Research Investigate operational or business problems and propose solutions Ensure compliance with Navy Federal Credit Union ISD standards and best practices Solve business problems by defining the problem, interviewing stakeholders, identifying and evaluating alternatives, and presenting the findings Present complete and organized documentation of process

Analyze information, requirements, data, work quality, work methods, processes, service RBAC practices, standards, and metrics/statistics. Interpret results of analysis; present recommendations, including alternatives and implications Collaborate with other business units to analyze and improve processing procedures and resolve problems Analyze changes in policies, proced

Analyze information, requirements, data, work quality, work methods, processes, service RBAC practices, standards, and metrics/statistics. Interpret results of analysis; present recommendations, including alternatives and implications Collaborate with other business units to analyze and improve processing procedures and resolve problems Analyze changes in policies, proced

Analyze information, requirements, data, work quality, work methods, processes, service RBAC practices, standards, and metrics/statistics. Interpret results of analysis; present recommendations, including alternatives and implications Collaborate with other business units to analyze and improve processing procedures and resolve problems Analyze changes in policies, proced