Analyze, research and resolve problems and discrepancies related to member accounts/loans Assist members with submitting consumer/mortgage/equity loan, overdraft protection and credit card applications Counsel current and prospective members about Navy Federal's products and services Ensure cash and other negotiable instruments are handled properly Identify opportunities

Administer and document basic account activity and execution per NFFG process and procedures and FINRA, NASAA, SEC regulations Conduct periodic review of accounts to communicate account status, explain activities and keep clients aware of new offerings Develop a beginning pipeline of internal/external referral sources in compliance with Navy Federal policies and procedure

Analyze, research and resolve problems and discrepancies related to member accounts/loans Assist members with submitting consumer/mortgage/equity loan, overdraft protection and credit card applications Counsel current and prospective members about Navy Federal's products and services Ensure cash and other negotiable instruments are handled properly Identify opportunities

Aid in the synthesizing of moderately complex user data from various sources, providing deliverables and support to lead strategists Analyze the user experience by evaluating the experiences end to end, seeking out opportunities for improvement Apply moderate analysis in support of member research and intelligence team (MRID) efforts with qualitative and quantitative user

Supervise and lead branch team to provide members the full range of Navy Federal Credit Union products and services including lending products and depository accounts such as checking, savings, certificate, IRA, revocable trust and estate accounts Assist the Manager in monitoring cash operations and branch self auditing efforts to keep credit union assets secure and withi

Develop target solutions ensuring the integration points of end user technology services and other related services are consistent, scalable, and flexible. Guide developers and assist with all SDLC phases. Plan and develop robust and secure technical solutions that align with Navy Federal strategies. Collaborate on architecture reviews to assess the integrity and quality

Support the ETS TD&C team with talent development programs, including networking and professional development, job role skill identification, and onboarding Engage in coaching sessions with employees and facilitate networking opportunities Design materials to support talent development programs, including email templates, handouts, PowerPoint slide decks, infographics, et

Analyze, research and resolve problems and discrepancies related to member accounts/loans Assist members with submitting consumer/mortgage/equity loan, overdraft protection and credit card applications Counsel current and prospective members about Navy Federal's products and services Ensure cash and other negotiable instruments are handled properly Identify opportunities

Develop target solutions ensuring the integration points of end user technology services and other related services are consistent, scalable, and flexible. Guide developers and assist with all SDLC phases. Plan and develop robust and secure technical solutions that align with Navy Federal strategies. Collaborate on architecture reviews to assess the integrity and quality

Analyze information, requirements, data, work quality, work methods, processes, service specific practices, standards and metrics/statistics Interpret results of analysis; present recommendations, including alternatives and implications Collaborate with other business units to analyze and improve processing procedures and resolve problems Analyze changes in policies, proc

Plan the research for and development of specialized risk assessment scopes Collaborate with management and personnel to optimize risk assessment scope development Identify potential business risks, operational and regulatory process deficiencies and improvement opportunities Gather and synthesize data; present conclusions and offer risk mitigation, remediation and proces

Lead tasks including planning and execution for complex projects and programs. Identify, analyze, design, and maintain cost effective information technology solutions that align with technical corporate strategies. Able to compare, evaluate, and implement new technologies, and integrate systems into the computing environment. Analyze, define and document technical design

Lead, coach and develop a geographically dispersed team of Employee Communications professionals charged with informing and inspiring team members and driving business priorities within the enterprise. Lead cross functional teams for key initiatives, including leading direct reports and non direct reports. Serve as a partner and trusted advisor to executive leaders, provi

Lead tasks including planning and execution for complex projects and programs. Identify, analyze, design, and maintain cost effective information technology solutions that align with technical corporate strategies. Able to compare, evaluate, and implement new technologies, and integrate systems into the computing environment. Analyze, define and document technical design

Conduct the following for Azure SQL/Azure SQL MI/SQL on Azure VM, On Prem SQL Server, SSRS, Power Bi RS, SSIS, Azure Synapse and other related products as applicable and necessary. Install/Configure/Setup/Administer and Maintain production and non production environments. Setup High Availability and Disaster Recovery Plan and test high availability and disaster recovery C