Control past due mortgage and equity delinquencies by regularly reviewing member account data, contacting member, and reviewing or documenting the financial situation, to ensure data is accurate, up to date and in compliance with government and Navy Federal guidelines Ensure required notifications, including collection emails, letters and any applicable state/regulatory l

Analyze, research and resolve problems and discrepancies related to member accounts/loans Assist members with submitting consumer/mortgage/equity loan, overdraft protection and credit card applications Counsel current and prospective members about Navy Federal's products and services Ensure cash and other negotiable instruments are handled properly Identify opportunities

Analyze, research and resolve problems and discrepancies related to member accounts/loans Assist members with submitting consumer/mortgage/equity loan, overdraft protection and credit card applications Counsel current and prospective members about Navy Federal's products and services Ensure cash and other negotiable instruments are handled properly Identify opportunities

Analyze, research and resolve problems and discrepancies related to member accounts/loans Assist members with submitting consumer/mortgage/equity loan, overdraft protection and credit card applications Counsel current and prospective members about Navy Federal's products and services Ensure cash and other negotiable instruments are handled properly Identify opportunities

Design, develop, and evaluate basic/routine predictive models and algorithms with some complexity Analyze and interpret results with some complexity Limited judgment and discretion within defined procedures and practices Develop and code basic software programs, algorithms, and automated processes Use modeling and trend analysis to analyze data Collaborate with team membe

Design, develop, and evaluate basic/routine predictive models and algorithms with some complexity Analyze and interpret results with some complexity Limited judgment and discretion within defined procedures and practices Develop and code basic software programs, algorithms, and automated processes Use modeling and trend analysis to analyze data Collaborate with team membe

Supervise daily activities Ensure adequate/skilled staffing; select employees Establish performance goals and priorities Prepare, conduct and review performance appraisals Develop, mentor, and counsel staff Provide input and/or prepare budget requirements for Annual Financial Plan (AFP) Ensure section/branch goals and objectives align with division/department strategy Ens

Provide support to assigned department; may work on small projects or portions of larger projects Support business strategy and initiatives within the business unit and/or across the organization Provides exceptional customer service May receive guidance and direction from management and / or senior level staff Assist and collaborate with various levels of staff to accomp

Analyze, research and resolve problems and discrepancies related to member accounts/loans Assist members with submitting consumer/mortgage/equity loan, overdraft protection and credit card applications Counsel current and prospective members about Navy Federal's products and services Ensure cash and other negotiable instruments are handled properly Identify opportunities

Analyze, research and resolve problems and discrepancies related to member accounts/loans Assist members with submitting consumer/mortgage/equity loan, overdraft protection and credit card applications Counsel current and prospective members about Navy Federal's products and services Ensure cash and other negotiable instruments are handled properly Identify opportunities

Assist with the development of an enterprise framework for management of operational risk including identification, analysis, measurement, control, monitoring, and reporting of risk Execute ORM framework through full cycle development, implementation, and use Lead risk and control self assessment (RCSA) processes to support consistency of risk owners' approach throughout

Assist with the development of an enterprise framework for management of operational risk including identification, analysis, measurement, control, monitoring, and reporting of risk Execute ORM framework through full cycle development, implementation, and use Lead risk and control self assessment (RCSA) processes to support consistency of risk owners' approach throughout

Expand and maintain the networking environment as necessary by establishing system configurations, directing system installation, and defining, documenting, and enforcing system standards. Plan, test, and implement upgrades to data network equipment. Establish configuration standards, as well as configure routing, and switching equipment. Maximizes network performance, tr

Expand and maintain the networking environment as necessary by establishing system configurations, directing system installation, and defining, documenting, and enforcing system standards. Plan, test, and implement upgrades to data network equipment. Establish configuration standards, as well as configure routing, and switching equipment. Maximizes network performance, tr

Expand and maintain the networking environment as necessary by establishing system configurations, directing system installation, and defining, documenting, and enforcing system standards. Plan, test, and implement upgrades to data network equipment. Establish configuration standards, as well as configure routing, and switching equipment. Maximizes network performance, tr