Johns Hopkins Howard County Medical Center is a private, not-for-profit, community health care provider, governed by a community-based board of trustees. Since its founding in 1973, the original 59-bed, short-stay hospital has grown into a comprehensive acute care medical center with 232 licensed beds. We specialize in women's and children's services, surgery, cardiology, oncology, orthopedics, gerontology, psychiatry, emergency services and community health education.
Our mission, "Provide the highest quality care to improve the health of our entire community through innovation, collaboration, service excellence, diversity and a commitment to patient safety" is carried through in everything we do.
JOB SUMMARY:
The Senior Director of quality is an administrative position with responsibility for providing oversight and service support of performance improvement and has direct responsibility for quality, infection control and prevention, and patient safety. The Senior Director shall be responsible for carrying out the specific duties listed below under the direction of the Vice President of Medical Affairs. The job duties affect direct patient care through the completion of tasks, which allow others to provide direct care. Work requires internal contacts outside the work group in situations requiring resolution of conflict, persuasion or negotiation. The job is responsible for monitoring relations to ensure quality of service provided to internal contacts. Contact with external contacts involves providing service to resolve serious complaints, maintain key relationships, make significant adjustments, and handle high profile meetings, communication with various agencies, or deal with similar sensitive relations.
MAJOR JOB RESPONSIBILITIES:
EDUCATION & EXPERIENCE:
JHM prioritizes the health and well-being of every employee. Come be healthy at Hopkins!
Diversity and Inclusion are Johns Hopkins Medicine Core Values. We are committed to creating a welcoming and inclusive environment, where we embrace and celebrate our differences, where all employees feel valued, contribute to our mission of serving the community, and engage in equitable healthcare delivery and workforce practices.
Johns Hopkins Health System and its affiliates are drug-free workplace employers.
Johns Hopkins Health System and its affiliates are an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, mental or physical disability, genetic information, veteran status, or any other status protected by federal, state, or local law.