Working in the Electrification Services (ELSE), in Exton, Pennsylvania, you will be leading the execution of small service projects, ensuring that they are executed in line with procedures, specifications, standards requirements and targets. In this role, you will be dedicated to managing field service projects. Also you will be ensuring safe, efficient, profitable, and effective project execution as aligned with ABB Electrification Service (ELSE) performance goals.

13

Service Manager

• Manage service projects including time & material (T&M) and fixed price jobs including: HSE (Health, Safety and Environment) compliance (SDSP, PICW), Ordering materials, managing deliveries, finding vendors for specials needs, receive of material in SAP, tracking material from vendors and documentation of customer and test reports
• Developing project schedule including labor, delivery of drawings, execution in the shop, on time shipment and invoicing coordination and execution
• Tracking and ownership of all profits and costs for the project. Work closely with finance and service directors to update forecasting tool
• Own the customer relationship and be the primary contact for all project related matters including technical inquiries and concerns from the customer
• Coordinate and resolve technical questions/issues that arise in the field
• Support and own all aspects of the project to enhance shipped margin opportunities while also taking actions to minimize risks
• Be able to provide status/progress updates to all stakeholders with appropriate level of detail
• Responsible for quotation and booking of change orders. Initiate price change requests, apply mark ups, prepare quotations and implement schedule changes, as appropriate
• Resolve disputes involving invoicing, back charges, escalation, delays, warranty and cost of quality charges
• Collaborate cross functionally in a coordinated and professional way to create a team environment that achieves project success

• Bachelor's Degree in Engineering or Business Field with minimum 5 years of relevant experience or alternatively, a special combination of education and experience and/or demonstrated accomplishments
• Project management experience required. PMP is nice to have
• Strong communicator and team oriented mind set
• Ability to manage multi projects and priorities simultaneously
• Must have a strong reputation for customer focus
• Must be familiar and have practical experience with SAP, MS Word, MS Project, MS Excel, MS PowerPoint and other office software
• Must be able to read Engineering drawings and specifications
• Experience in dealing with the cultural diversity of a global business environment
• Maintain high standards for safety and housekeeping and assure compliance with all environmental regulations
• Candidates must already have a work authorization that would permit them to work for ABB in the US

• Retirement plan
• Life insurance
• Disability insurance
• Healthcare plan
• Wellbeing program

Electrifying the world in a safe, smart and sustainable way, ABB Electrification is a global technology leader in electrical distribution and management from source to socket. As the world's demand for electricity grows, our 50,000+ employees across 100 countries collaborate with customers and partners to transform how people connect, live and work. We develop innovative products, solutions and digital technologies that enable energy efficiency and a low carbon society across all sectors. By applying global scale with local expertise, we shape and support global trends, deliver excellence for customers and power a sustainable future for society. go.abb/electrification We look forward to receiving your application. If you want to discover more about ABB, take another look at our website www.abb.com. Equal Employment Opportunity and Affirmative Action at ABB ABB is an Equal Employment Opportunity (EEO) and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, creed, color, ancestry, religion, sex, national origin, citizen status, age, sexual orientation, gender identity, disability, marital status, family medical leave status, or protected veterans status. For more information regarding your (EEO) rights as an applicant, please visit the following websites: https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf https://www.dol.gov/sites/dolgov/files/OFCCP/pdf/pay-transp_%20English_formattedESQA508c.pdf As an Equal Employment Opportunity and Affirmative Action Employer, applicants may request to review the Affirmative Action Plan of a particular ABB facility between the hours of 9:00 A.M. - 5:00 P.M. EST Monday through Friday by contacting an ABB HR Representative at 1-888-694-7762. Protected veterans and qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access ABB's career site as a result of your disability. You may request reasonable accommodations by calling an ABB HR Representative at 1-888-694-7762 or by sending an email to US-AskHR@abb.com. Resumes and applications will not be accepted in this manner. While base salary is determined by things such as the successful applicant's qualifications and experience, this position is expected to pay between $74,900 and $139,100 annually. myBenefitsABB.com