Overview
Pyramid is seeking a talented motivated ServiceNow Developer that has over 5 years' experience managing the ServiceNow platform following ITIL methodology with the main emphasis on Configuration Management, the CMDB, and discovery. The role includes installing, troubleshooting, and ServiceNow application development using an Scrum Agile approach. The role also includes integrating ServiceNow with other applications using web services.
Responsibilities
Working with other developers and Scrum Master to communicate current development effort status and any blockers in the daily Scrum meetings
- Ensuring that the software behaves as designed by testing it for bugs and performance during all stages of the development process
- Assisting with maintaining detailed documentation of application design and code generation techniques during the during the development process
- Performing ServiceNow Service Portal configurations and deployments
- Developing Service Portal widgets and capabilities
- Leveraging UI policies, UI actions, and client scripts
- Implementing ServiceNow users, groups, roles, and ACL management
Qualifications
Minimum Clearance Required to Start: TS/SCI with Polygraph
BA/BS + 5 years' applicable experience or MA/MS + 3 years applicable experience
1 or more active ServiceNow certifications
Experience with ITBM, specifically PPM
Extensive understanding of the ways in which ServiceNow can be configured and customized and scripting within
JavaScript
Web technologies - HTML or XML
API integrations with other systems
Possess an ITIL certification
Possess a Security + certification
Excellent communication and people skills and work well in a team environment
Experience in scrum and agile frameworks for development to include task management, performing stand-ups and sprint reviews, gathering requirements, and creating documentation
Preferred Qualifications:
Why Pyramid?
Pyramid Systems, Inc. is an award-winning, technology leader, driving digital transformation across federal agencies. We empower forward-thinking innovations, accelerate production-ready software, and deliver secure solutions so federal agencies can meet their mission goals. Voted a Top Workplace, both regionally (Washington, DC) and Nationally (USA) the past 2 years (2023 and 2024) based on the feedback from our employees, we are headquartered in Fairfax, VA. and have a growing national footprint. We value and promote our Flexible Workplace approach because of the positive impacts it has on work-life integration. We remain committed to ensuring every employee voice is heard, performance and results are recognized and rewarded, development and advancement is a focus, and diversity, equity and inclusion is a company priority. Our people and its culture have endured and delivered for its clients for nearly three decades.
We offer competitive compensation and benefits (including a recently launched Employee Stock Option Plan - ESOP), a robust performance-based rewards program, and we know how to have fun!
Company EEO Statement
Pyramid Systems, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.