Technical Infrastructure Intern
Alexandria, VA 
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Posted 25 days ago
Job/Internship Description

Are you interested in making a world of difference in cancer care?

Cancer strikes more than 10 million people worldwide each year. As the leading medical society representing doctors who care for people with cancer, the American Society of Clinical Oncology (ASCO) is committed to conquering cancer through research, education, and promotion of the highest quality, equitable patient care.

Internship Overview:
ASCO is a flexible, high-performance membership organization where employees collaborate to support our mission through evidence, care, and impact. Together with Conquer Cancer, the ASCO Foundation, we foster a culture that prioritizes customer-centricity, emphasizes teamwork, commits to quality, and values inclusion. Our culture, ASCO Works - Our Way of Working, has long enabled workplace flexibility and embraced technology to help us achieve balance.

This is an Alexandria, VA based internship. To learn what it's like to work at ASCO, .

Who we are looking for:

The Information Technology department is looking for a highly motivated Technical Infrastructure Intern. The intern will gain valuable insights into how organizations navigating the Information Technology (IT) Environment create solutions for client challenges. This internship focuses on enhancing the understanding of IT infrastructure, installation development planning, project support, and the operation of IT environment solutions. This hands-on experience will contribute to the intern's professional growth and knowledge in the dynamic field of technical infrastructure.

Internship activities include:

  • Provide onsite, physical IT support to business users.
  • Maintain onsite conference room, videoconferencing equipment, printers, and copiers.
  • Support the organization by assisting in responding to service desk tickets.
  • Assist with continuing the development of the Service Desk's Solution (FAQ) section of ASCO's FreshService.
  • Develop and document processes for the Zoom Contact Center.
  • Learn IT infrastructure and installation development planning and operation of IT environment solutions.
  • Provide telephone support to local and remote users.
  • Provide support for computer peripherals and printers.
  • Work with business users to develop efficient solutions to recurring IT issues.
  • Support initiatives related to the infrastructure team.
  • Support Microsoft Office and Office 365 tools

Required qualifications:

  • Currently enrolled in an undergraduate BA/BS degree program, or graduate program, or recently graduated from a 4-year degree program. Candidates must be at least a junior or entering their junior year of college at the start of the internship.
  • Strong analytical skills.
  • Knowledge of mobile and personal Computer hardware, software, and network connectivity.
  • Experience with the Microsoft Office Suite (365 preferred).
  • Strong interpersonal and communication skills.
  • Professionalism
  • Ability to work in a fast-paced, team-oriented environment with flexibility to adapt to changing needs.
  • Solid organizational and time management skills and impeccable attention to detail.
  • Excellent customer service skills and professionalism.
  • Willingness to enhance skills.

Duration:10weeksduring thesummer - June 10, 2024, to August 16, 2024. This internship is37.5hours per week.

Compensation:Thissummerinternship position is paid. Additionally, ASCO will provide parking or a metro subsidy to the successful candidate.

Location:This internship is based in Alexandria, VA and will require working onsite. Candidates should reside in the D.C. metro area or be able to relocate at their own expense. If you are not able to work at ASCO Headquarters, please do not apply.

ADA/Physical Requirements

Extended periods seated or standing at a desk

High use of computer and other office technology equipment

Ability to lift up to 25 lbs.

To apply for this internship, please submit your application online.

The American Society of Clinical Oncology (ASCO) is an Equal Employment Opportunity (EEO) employer. It is the policy of the Company to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

At ASCO, our goal is to foster and encourage a diversity of thought, experience, and background in our workplace. Our organization's culture is multi-dimensional, and we encourage our employees to leverage their unique perspectives and ideas.

 

Position Summary
Start Date
As soon as possible
Employment Type
Full Time
Period of Employment
Open
Type of Compensation
Paid
College Credits Earned
No
Tuition Assistance
No
Required Student Status
Open
Preferred Majors
Other
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