SITE SUPERVISOR - CUSTODIAL OPERATIONS

INTRODUCTION

• The Site Supervisor is responsible for the operations and training of all assigned employees at the job site

KEY RESPONSIBILITIES

• Ensure that quality, safe, and efficient operations are maintained at assigned contract location
• Conduct regular reviews of responsible areas at assigned location. Submits weekly inspection reports to Custodial Operations Manager
• Exercise direct supervision of all assigned employees at assigned contract location
• Prepare evaluations on all assigned personnel
• Recommend approval/disapproval, and forward requests for vacation, advance salary requests, and other personnel actions. Make recommendations relating to personnel assignments, disciplinary matters, and annual increases
• Direct all employees in the use of proper methods, techniques, materials, and equipment to ensure quality, and safe performance of duties
• Maintain contact with the customer contract managers to insure the work is being performed per contract specifications and to keep them informed of any special problems or schedule changes
• Submits notes to Operations on meetings with contract managers within five working days of the meeting
• Fiscally manage labor, supplies, equipment and other direct line items of contracts assigned
• Review supply and equipment requests to ensure they are being used efficiently and within fiscal guidelines for each contract site
• Review security, marking, care, and proper use of supplies, equipment, and vehicles as part of the regularly scheduled inspection process
• Ensure employee time sheet accuracy and timeliness. Review and initial, or sign time sheets, ensure proper use of leave, and authorize overtime
• Act as a first contact in case of an emergency, accident, incident, or worker problem at the contract site. Provide initial investigation and report to Operations. Ensure accuracy and timeliness of contact sheets, incident reports, accident reports, workers' compensation forms, and any other required reports or records
• Ensure the timeliness, completion, and accuracy of workers' evaluations, time trials, vacation requests, and other worker personnel issues handled by their assigned foremen
• Ensure completion and compliance with all other administrative paperwork and/or procedures, as required, to include security measures
• Conduct established orientation for new staff and workers
• Attend meetings, inservices and conferences as required to keep abreast of the custodial industry and to enhance management skills
• Submit a monthly report by the 10th day of the following month to the Operations Director, through the Custodial Operations Manager. Monthly reports should address the following:
  • current activities of assigned staff and crews;
  • outstanding or substandard performances and activities observed during weekly site visits;
  • major accomplishments and concerns;
  • goals for upcoming month
• Ensure site foremen properly maintain and keep an updated inventory of their assigned equipment
• Facilitate/review safety training daily
• Follow-up on Quality Control results and perform corrective actions
• Perform other duties as assigned.

SUPERVISION EXERCISED

• The Site Supervisor will supervise all assigned employees at the contract site

SUPERVISION RECEIVED

• The incumbent is supervised directly by the Project Manager and/or Custodial Operations Manager

PHYSICAL QUALIFICATIONS

• The incumbent must be able to stand 80% of the work time and sit 20%
  • These requirements are necessary in order to supervise workers, inspect work, and complete paperwork
• He/she must be able to lift/carry 50 pounds and push/pull 50 pounds; climb, stoop, crouch and reach
  • All of these requirements are necessary in order to handle supplies and equipment, inspect work areas, and assist workers
• He/she must be able to communicate with supervisors, staff, and workers
• Must have good vision, have depth perception and distinguish colors in order to inspect work areas and read written material.

QUALIFICATIONS

• High school diploma or GED required
• Ten (10) years' supervisory experience and/or contract work
• Experience managing custodial contract valued at $750,000 or more
• Good management and people skills
• Must be able to pass all required pre-employment background checks, government clearances and drug testing