Senior Director Analyst, Contact Center as a Service Technology About the Role We're looking for a Senior Research Director with expertise in Customer Contact as a Service (CCaaS) vendors, products, markets, and technologies to join our Customer Service and Support Technology research team. Experience with or deep knowledge of CCaaS vendors like Genesys, NICE, Five9, AWS,

Policy and Procedure Development Participate in the development, review, and update of strategies, policies and procedures pertaining to various governance areas. Conduct and document research and analysis on industry best practices and regulatory requirements to inform policy development. Collaborate with stakeholders across departments to gather input and ensure alignme

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Innovation Management Lead Job Locations US DC Washington, DC Job ID 2024 10805 # of Openings 1 Category Consulting/Business Management Overview LMI is a consultancy dedicated to improving the business of government, drawing from deep expertise in advanced analytics, digital services, logistics, and management advisory services. Established as a private, not for profit or

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Oversee all phases of design and construction Manage vendors, consultants and sub contractors involved with the project Create and implement the project schedule and budget, cost and quality Anticipate project challenges and provide solutions in real time Maintain client relationships and develop a network within the industry Support senior team members with project relat

The Contract Program Manager will oversee a large scale U.S. Department of State (DOS) professional services program supported by over 100 employees. They will serve as the primary interface with the CO, COR, any GTMs, and subcontractors across the contract. The Contract Program Manager will monitor contract performance to include budget, performance, and deliverables. Ot

Looking for a #2 to manage a team of 15+ VTC Technicians!

Provides project management leadership and services in support of the goal and objective of the PWS, as required by the COR. Oversees and manages compliance activities of project management teams, daily operations, client/customer relationships, has responsibility for the quality of deliverables, and develops, monitors, and reports on project objectives, budget, and sched

Iron Bow Technologies is for people who believe trust is paramount , transformation is embraced , and the future is here , because "What we do matters !" We are a next generation solutions provider, delivering mission success across government, healthcare, and commercial industries. Iron Bow relies on our passionate people , long standing partnerships , and strategic thin

Job Title Senior Project Lead Location Arlington Arlington, VA 22209 US (Primary) Job Type Full Time Category Program/Project Management Career Level Manager Travel Required 0 25% # of Hires Needed 1 Position Contingent on Funding No Level of Clearance Required N/A Job Description The ideal candidate for this Senior Project Lead position is a consummate project manager wi

Program Manager Job Locations US MD Annapolis Junction ID 2024 1669 Category Management Position Type Regular Full Time Position Summary FedData Technology Solutions, LLC is seeking a Program Manager in support of multiple programs across FDTS and Dell and other Account Managers. Essential Job Functions The Program Manager works with external clients/customers to monitor

Participate in design and construction meetings. Track action items and deliverables for various activities. Coordinate small capital and non capital projects at the Gaithersburg site. Identify improvement opportunities and presents options and project plans to the VP. Maintain and organize project related documentation; schedules, RFIs, submittals, change control, etc. R

T Rex is seeking a Product Manager to manage development and deployment of healthcare management technology to military installations around the world in support of our Defense Health Agency (DHA) customer. The candidate will work closely with staff at site, senior T Rex Technical Leads, DHMS leaders/staff and DHMS vendors to plan and execute software development, technol

The Program Manager Senior will be responsible for overseeing the execution of Task 4 Program/Project Management and providing high level administrative support to key stakeholders and department leaders within the Knowledge Management Office (KMO). This individual will ensure that program objectives are met efficiently and effectively, while maintaining compliance with C